Job Responsibilities

• Central Point of Contact for Customer and Global Planning expedite requests and establishes confirmed delivery commitments.
• Schedules, coordinates and/or monitors Production/Manufacturing Production Orders through to deliveries to Spares Operations warehouses.  
• Schedules and/or interfaces with supply chain on material shortages, backlogs and other potential schedule interruptions.
• Maintain QuickBase Expedite and Spares Expedite Tool Databases. Reschedules Stock Transfer Purchase Orders (STPO’s) and Re-ATP Sales Orders based on material availability and/or supplier delivery commits in SAP. Escalates to management as required.
• Investigate & identify spares part supply risk due to obsolescence, Spec issues, Part build issues and coordinate with Engineering, Supplier Engineers to resolve the supply risk.
• Identify slow moving parts with spares order & Coordinate with global supply chain management to float FRQ-Request for quotation and align the supply source, delivery LT, cost of spares part.
• Coordinate with PLC-Product life cycle team to identify the disposition status of legacy Tool spares parts and direct the Customer to right Third part vendor for Spares support.
• Review the ECR- Engineering Change Request and suggest Customer with the right replacement part for OB – obsolete spares parts.

Minimum Qualifications

• Minimum of 4 years of related experience with a Bachelor’ s degree (Non- engineering candidates)
• Strong analytical, problem solving and system skills
• Proficiency in SAP, MS Office Skills (Excel, Word, PowerPoint, SharePoint)
  • Expert level in MS Excel
  • Expert level MS Access
• High energy, strong work ethic, adaptive, able to meet tight deadlines
• Proven ability and skill set to analyze, document and improve business processes with sustained results
• High level of customer interfacing skills, effective listener, professional and courteous
• Excellent verbal and written communication skills, able to communicate cross-functionally
• Strong interpersonal skills, with a desire to work as part of a team
• Candidates should be comfortable working in shift based on business needs. Proposed shift timings are 6:00am to 3:00pm [S1] & 1:30pm to 10:30pm [S2]

Preferred Qualifications

• Prefer experience in aftermarket Spares Operations or Automotive or e-commerce or Consulting practice
• Exposure to new tools & technology in customer service/order management domain will be added advantage.
• Lean management experience is mandatory

Our Commitment

Our work is everywhere you look – even if you can’t actually see it. Lam Research goes deeper than software or chips to the heart of the process that enables chip creation. So if you want to help power the components that empower everything, join us.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

We Look Forward to Your Application