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As a leading global supplier of wafer fabrication equipment and services to the semiconductor industry, Lam Research develops innovative solutions that help our customers build smaller, faster, and more power-efficient devices.

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Logistics Analyst I

Date: Jan 11, 2019

Location: Bangalore, KA, IN, 560071

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Position Title: Logistics Analyst (TMS Control Tower Administrator)

Eligibility Criteria:

  • Years of Experience:      3 - 5 years
  • Job Experience:               Minimum 3 years working experience in any of the following areas: Global Logistics Control Tower, Transportation operations, Freight forwarding/Warehousing, TMS, or software/system call center support operations
  • Educational:                     Bachelor’s degree in Commerce, Science or Business

                                            Diploma in Logistics /Foreign Trade/Supply chain desirable


The selected candidate will work as the control tower representative, acting as an extension of the regional logistics team. The Logistics Analyst will be the point of contact for stakeholders managing freight globally, by providing operational support, as well as managing the Transportation Management System.

Primary Responsibilities:

  1. Operations Support
    1. Routing guide management
    2. Ensure booking of shipments for respective Logistics Service Providers (LSP)
    3. Track & tracing and exception handling
      1. Ability to quickly react to unforeseen events and communicate with stakeholders as needed
    4. Follow SOPs (Standard Operations Procedures) with great attention to details
  2. TMS Administration & Troubleshooting
    1. User management (user set up, onboarding and ongoing support)
    2. Master data maintenance as needed
    3. TMS troubleshooting and communication between the user base and TMS vendor regarding system performance and outages
    4. Support standardization and documentation of processes (SOP creation) as needed
  3. Analytics
    1. Report generation and analysis turning data into actionable insights (improving transportation provider selection, route optimization, identifying cost reduction opportunities, etc.)
    2. Gain insight over carrier performance to evaluate trends and pursue advantageous alternatives

Mandatory skills

  • Experience in managing domestic and international logistics in all modes of transportation
  • Experience in working with SAP & TMS tools(Transportation Management System)
  • Troubleshooting knowledge preferred
  • Excellent communication skills (written & verbal)


Desirable skills

  • Detail oriented and excellent analytical skills
  • Advanced MS Excel proficiency
  • Project management skills (tracking, review, driving to closure)
  • Previous experience in a customer facing support role or call center is a plus
  • Ability to solve practical problems and work under pressure in ambiguous situations
  • Training experience required
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