Career Opportunities

Success Starts Here

As a leading global supplier of wafer fabrication equipment and services to the semiconductor industry, Lam Research develops innovative solutions that help our customers build smaller, faster, and more power-efficient devices.

We are a company comprised of people who work hard, deliver outstanding results and maintain a sense of humor during even the most challenging times. Our success results from our employees' diverse technical and business expertise, which fuels close collaboration and ongoing innovation. We know that our dynamic, global team of exceptional employees is essential to our continued growth.

Join the Lam Research team, where you can play a vital role in the future of electronics and write your own success story.

Program Manager, Sr. Lead

Date: Feb 16, 2021

Location: Bangalore, KA, IN, 560071

Req ID: 155025

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Job Responsibilities

  • Functional expert in order management function driving various aspects related to SAP troubleshooting, process enhancements
  • Troubleshoot, resolve issue’s and clear roadblocks related to Global Quote to cash process on daily basis, work with global stakeholders to understand system blocks in SAP, do RCCA and provide resolution within time bound manner.
  • Drive process improvement, SAP enhancement projects with end to end accountability from development of requirements, work with technical teams in solution development and deployment
  • Supports Annual Operating Plan initiatives for Global Spares and is actively involved in continuous improvement efforts
  • Provide functional Order management expertise in spares operations cross functional initiatives and support execution of spares operations roadmap
  • Analyzes reports and metrics for deviation from plan, reconciles data variances and uses that information to guide the identification of root cause and execution of corrective action activities to deliver system capability and improvement
  • Works with management to address multiple aspect of Quote to cash process, customer issue’s, and product availability.

Minimum Qualifications

  • 8 Years with Bachelor’ s degree in Engineering or MBA (Supply Chain/Operations)
  • Proven experience in managing processes in the any of areas related to Order Management, customer service problem-solving, related to process and SAP etc.
  • Proficiency in SAP SD, MS Office Skills (Excel, Word, PowerPoint, MS access, Visio, SharePoint, Project) - exposure to CRM deployment will be an added advantage
  • Business acumen to understand various data points/KPIs to interpret impact of numbers to organization
  • Lean Management experience is mandatory (Yellow/ Green belt)
  • Strong command over developing business case for new ideas/initiatives
  • High energy, strong work ethic, adaptive, able to meet tight deadlines without much supervision
  • Excellent verbal and written communication skills, able to communicate cross-functionally

Preferred Qualifications

  • Certification in supply chain, project management, Lean Six Sigma Certification
  • Exposure to new tools & technology in Order management, customer service domain will be added advantage
  • Exposure to CRM Platform, SQL, Power BI, Power Apps, Winshuttle, Esker & Apropos

Our Commitment

 

Our work is everywhere you look – even if you can’t actually see it. Lam Research goes deeper than software or chips to the heart of the process that enables chip creation. So if you want to help power the components that empower everything, join us.

 

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

We Look Forward to Your Application

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