The Group You’ll Be A Part Of

In the Global Products Group, we are dedicated to excellence in the design and engineering of Lam's etch and deposition products. We drive innovation to ensure our cutting-edge solutions are helping to solve the biggest challenges in the semiconductor industry. 

The Impact You’ll Make

As a Software Engineer at Lam, you will be at the forefront of innovation by designing, developing, and troubleshooting, and debugging software programs. Your role is pivotal in developing software tools that support design, infrastructure, and technology platforms. Your expertise will determine hardware compatibility and influence design, ensuring seamless integration between software and hardware.

In this role, you’ll make an impact across Lam’s entire product portfolio of equipment working within our centralized software engineering team, collaborating with some of the brightest minds in the industry.

What You’ll Do

• Hands on involvement in troubleshooting critical customer escalations. Involves problem solving, reproducing the issue on a simulator and debugging through code to identify the root cause
• Identify corrective and preventive actions for effective closure of the escalation
• Responsible for evaluating, reviewing and prioritizing the escalations in the group based on the impact
• Ensuring that the policies and procedures pertaining to escalation process are followed
• Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel in own area of expertise.
• Will be working on test-data management, bug reporting, supporting customer, debugging and root causing customer issues, creating test design & test cases, automation script development and automated script execution
• Technically contributes towards new product development programs without supervision
• Makes test design decisions on major software projects and releases and proposes right test execution techniques based on the in-depth product knowledge
• Provides technical support and qualify new software release/patch to Lam Customers
• Respond to and resolve customer requests through emails, problem reports and discussion forums
• Troubleshooting involves performing in-depth analysis of software logs, reproducing the issue on a simulator environment and debugging through code to identify the root cause
• Collaborates with cross functional teams to ensure fast solutions delivered to the customer
• Coordinates software testing work and sends accurate reports

Who We’re Looking For

ELIGIBILITY CRITERIA

• Bachelor’s degree in engineering preferably Computer Sc / Electronics / Information Technology
• Years of Experience – 8 to 10 years

Mandatory skills

• Strong analytical, problem solving and troubleshooting skills
• Excellent written/verbal communication skills
• Good knowledge of Object-oriented programming concepts
• Experience in testing methods like GUI, Functional, Integration, Regression, and System and Performance Testing
• Experience in Test Automation and Automated Testing for releases
• Project management skills
• Working knowledge of Computer Architecture and Operating systems
• Basic programing skills, programing language like Java

Preferred Qualifications

• Knowledge of Unix, Linux
• Knowledge of Automation framework
• Exposure to any scripting language like Python etc.

Our Commitment

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.