Career Opportunities

Success Starts Here

As a leading global supplier of wafer fabrication equipment and services to the semiconductor industry, Lam Research develops innovative solutions that help our customers build smaller, faster, and more power-efficient devices.

This success is the result of our employees' diverse technical and business expertise, which fuels close collaboration and ongoing innovation.

Join the Lam Research team, where you can write your own success story. Come help us solve our customers' toughest problems and be part of a company that plays a vital role in the future of electronics.

Lam Research - a company where successful people want to work.

Staff Program Manager, I

Date: Oct 10, 2020

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About Lam….

 

Together we move the Atoms that move the World:

Imagine working on the front lines of innovation! As one of the semiconductor industry's leading suppliers of wafer fabrication equipment and services, our technology depends on finding and hiring the best and the brightest employees. We know that our dynamic, global team of exceptional employees is essential to our continued growth.

 

Lam Research - where successful people want to work:

We are a company comprised of people who work hard, deliver outstanding results and maintain a sense of humor during even the most challenging times. This is truly a rare opportunity. Lam Research is a market leader where our core values are not just words on the back of your badge. Given the criticality of this role to Lam Research's success, this philosophy starts with you.

Job Responsibilities

Primary Responsibilities:

  • Functional expert in order management function driving various aspects related to SAP troubleshooting, process enhancements
  • Troubleshoot, resolve issue’s and clear roadblocks related to Global Quote to cash process on daily basis, work with global stakeholders to understand system blocks in SAP, do RCCA and provide resolution within time bound manner.
  • Drive process improvement, SAP enhancement projects with end to end accountability from development of requirements, work with technical teams in solution development and deployment
  • Provide functional Order management expertise in spares operations cross functional initiatives and support execution of spares operations roadmap
  • Well versed with SAP SD, generate report and data from SAP, analyzes and use information to identify root cause, suggest corrective & preventive actions to reduce repeat issue’s and improve process efficiency.
  • Works with management to address multiple aspect of Quote to cash process, customer issue’s, and product availability.

 

Other Job Responsibilities
Minimum Qualification
  • Years of Experience:       12-15 years
  • Job Experience:               Minimum 12 years working experience in any of the following areas: Experience working in a multinational high technology corporation in the areas related to Order Management, Customer Service functions
  • Educational:                     Typically requires a minimum of 4 years of related experience with a Bachelor’ s degree in Engineering or MBA (Supply Chain/Operations)

Mandatory Skills required to perform the job:

 

  • Proven experience in managing processes in the any of areas related to Order Management, customer service problem-solving, related to process and SAP etc.
  • Proficiency in SAP SD, MS Office Skills (Excel, Word, PowerPoint, MS access, Visio, SharePoint, Project) - exposure to CRM deployment will be an added advantage
  • Curiosity for learning new tools & technology with understanding of applicability/benefits to Lam processes
  • Business acumen to understand various data points/KPIs to interpret impact of numbers to organization
  • Strong command over developing business case for new ideas/initiatives
  • High energy, strong work ethic, adaptive, able to meet tight deadlines without much supervision
  • Excellent verbal and written communication skills, able to communicate cross-functionally
Preferred Qualification

Desirable Skill:

  • Certification in supply chain, project management
  • Exposure to new tools & technology in Order management, customer service domain will be added advantage
  • Exposure to CRM Platform, SQL, Power BI, Power Apps, Winshuttle, Esker & Apropos
More About Us ….

 

Our work is everywhere you look – even if you can’t actually see it. Lam Research goes deeper than software or chips to the heart of the process that enables chip creation. So if you want to help power the components that empower everything, join us.

 

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

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