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Success Starts Here

As a leading global supplier of wafer fabrication equipment and services to the semiconductor industry, Lam Research develops innovative solutions that help our customers build smaller, faster, and more power-efficient devices.

This success is the result of our employees' diverse technical and business expertise, which fuels close collaboration and ongoing innovation.

Join the Lam Research team, where you can write your own success story. Come help us solve our customers' toughest problems and be part of a company that plays a vital role in the future of electronics.

Lam Research - a company where successful people want to work

Staff Program Manager, II

Date: Jan 15, 2018

Location: Bangalore, KA, IN, 560071

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Eligibility Criteria:

  • Years of Experience:       Overall 12-15 Years with at least 4 years of project management exp
  • Job Experience:               Experience working in a multinational high technology corporation, in operations, spares escalations, customer service or reverse logistics       
  • Educational:                     Bachelor’s or Master’s Degree: Math/Statistics/Operations Research/Industrial Engineering/Computer Science

 Primary Responsibilities:

  • Work closely with the project management team on project scoping & estimating, manage project risks, detail documentation, version control etc
  • Interacts with customers and/or service representatives to handle a variety of post-sales repair/refurb/cleaning service functions
  • Liaison with Business owners for detailed Business Requirements Gathering, Business Process Analysis & Designing business Logic for BI reporting
  • Interface effectively with customers as well as Analytics (Data Warehousing & reporting team) and GIS team (SAP implementation)
  • Works with management to address all aspects of commodity management, including repair support, commodity business plans, market trends assessment, pricing, and product availability.


Mandatory Skills required to perform the job:

  • Proficiency in SAP (MM/SD/PP/SAP BW etc.)
  • Strong business domain knowledge in Repair Operations, Customer Order Management and Reverse Logistics
  • Proven ability and skill set to analyze, document and improve Customer Service, Repair Ops business processes with sustained results
  • Excellent in gathering, writing business, functional, and technical requirements
  • High level of customer interfacing skills, effective listener, professional and courteous

Desirable Skill:

  • Experience in Visualization tools like QlikSense and Data Mining / Database
  • SQL

Job Segment: ERP, Geology, GIS, Engineer, Computer Science, Technology, Engineering

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