Career Opportunities

Success Starts Here

As a leading global supplier of wafer fabrication equipment and services to the semiconductor industry, Lam Research develops innovative solutions that help our customers build smaller, faster, and more power-efficient devices.

We are a company comprised of people who work hard, deliver outstanding results and maintain a sense of humor during even the most challenging times. Our success results from our employees' diverse technical and business expertise, which fuels close collaboration and ongoing innovation. We know that our dynamic, global team of exceptional employees is essential to our continued growth.

Join the Lam Research team, where you can play a vital role in the future of electronics and write your own success story.

Caster Returns Program Mgr

Date: Apr 17, 2021

Location: Bayan Lepas, Penang, MY, 11900

Req ID: 154437

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Job Responsibilities

Leads process improvement initiatives through the disciplined use of measurements, accountability, analysis and discussion of process alternatives in order to arrive at best practices. Oversees Returns Management Program. Oversees SAP inventory transactions for returns processing. Assists with Business Process Documentation for Reverse Logistics Team & maintains Key Performance Indicators. Perform Analysis on Returns Data. Works with Cross-Functional Teams in different Time Zones.

Other Job Responsibilities

  • Returns Management Program Oversight.
  • Working with Customers, Field Service Engineers to ensure part returns.
  • Assists with SAP troubleshooting, problem resolution.
  • Day to Day (or Weekly) Activities include, but not limited to, the following:
    • SAP inventory transactions
    • Running Reports from SAP
    • Conducting Analysis on Returns Management
    • Working w Planning, Purchasing, Master Scheduling Groups to fill orders 
  • Analyze reports and metrics for deviation from plan, reconcile data variances and use that information to guide the identification of root cause and execution of corrective action activities to deliver system capability and improvement.  Works with Regional Users to understand gaps. Conducts root cause and corrective actions to drive closure to the gaps

Minimum Qualifications


  • Minimum 5 - 10 years working experience in high technology corporation in reverse logistics or inventory control management roles.
  • Bachelor’s Degree or equivalent
  • Proficiency in SAP Inventory Management and Warehouse Management Modules
  • Proficient in MS Excel and MS Access
  • Strong analytical and problem-solving skills
  • Proven ability and skill set to analyze, document and improve business processes with sustained results
  • High level of customer interfacing skills and able to meet tight deadlines
  • Excellent verbal and written communication skills, able to communicate cross-functionally
  • Strong interpersonal skills, with a desire to work as part of a global team

Our Commitment


Our work is everywhere you look – even if you can’t actually see it. Lam Research goes deeper than software or chips to the heart of the process that enables chip creation. So if you want to help power the components that empower everything, join us.


All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

We Look Forward to Your Application

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