Career Opportunities

Success Starts Here

As a leading global supplier of wafer fabrication equipment and services to the semiconductor industry, Lam Research develops innovative solutions that help our customers build smaller, faster, and more power-efficient devices.

We are a company comprised of people who work hard, deliver outstanding results and maintain a sense of humor during even the most challenging times. Our success results from our employees' diverse technical and business expertise, which fuels close collaboration and ongoing innovation. We know that our dynamic, global team of exceptional employees is essential to our continued growth.

Join the Lam Research team, where you can play a vital role in the future of electronics and write your own success story.

Order Fulfillment Master Scheduling Program Manager

Date: Nov 21, 2020

Location: Bayan Lepas, Penang, MY, 11900

Req ID: 137582

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About Lam….


Together we move the Atoms that move the World:

Imagine building a new manufacturing site in Malaysia from the ground up and working on the front lines of innovation! As one of the semiconductor industry's leading suppliers of wafer fabrication equipment and services, our technology depends on finding and hiring the best and the brightest employees. We know that our dynamic, global team of exceptional employees is essential to our continued growth.


Lam Research - where successful people want to work:

We are a company comprised of people who work hard, deliver outstanding results and maintain a sense of humor during even the most challenging times. This is truly a rare opportunity. Lam Research is a market leader where our core values are not just words on the back of your badge. Given the criticality of this role to Lam Research's success, this philosophy starts with you.

Job Responsibilities

The ideal candidate has successfully led teams within operations in the areas of  order fulfillment with an emphasis in Master Scheduling and customer order program management,  has 10+  years of experience of related leadership experience.   He/she is a role model of collaboration and is demonstrably adept at fostering teamwork and a high performing culture, focused on delivering business results.  The ability to lead and manage effectively in a very diverse local environment and within a matrixed global organization is critical.   He/she must have the ability to communicate clearly and effectively with key stakeholders in Sales Operations, Supply Chain, Product Management, and the senior executives.  Self-confidence, initiative and the ability to think calmly under pressure are critical attributes.    The ideal candidate is creative, personable, and achievement oriented.

  • Reports to the Sr. Director of Order Fulfillment and will be part of the Order Fulfillment leadership team
  • Direct functional responsibility for the Master Scheduling Project Management team
  • The managers mission is to enable customer deliveries to meet requested shipment timing, which includes managing  customer orders from factory scheduling through shipment to the customer.  They are responsible for identifying points of risk to customer delivery schedules and working cross functionally on solutions to mitigate points of risk
  • Accountable for the department goals and objectives, driving continuous improvement, and delivery to the Order Fulfillment people strategies – driving the culture and core values of the company
Other Job Responsibilities
  • Works with the Sales Operations team to meet factory lead time milestones for slotting orders into the factory; works with upstream business partners to close on open NSR milestone commitments.
  • Works cross functionally with the Logistics teams to ensure orders are scheduled for pick up by the freight forwarder
  • Leads or participates in manager level meetings to ensure high level alignment across functions/organizations
  • Has oversight for communication to Sales Operations team on customer order status
  • Follow proper escalation process when shipments are at risk and recommend alternatives solutions to resolve the issues or minimize the impact to the customer.
  • Identify, negotiate, and resolve conflicts with respect material shortages and open Engineering problem reports
  • Directs the preparation and maintenance of regularly scheduled department reports. Prepares special reports, analyses, and statements as required.
  • Selects develops and evaluates personnel to ensure efficient department operations
More About Us ….


Our work is everywhere you look – even if you can’t actually see it. Lam Research goes deeper than software or chips to the heart of the process that enables chip creation. So if you want to help power the components that empower everything, join us.


All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Minimum Qualification
  • Bachelor's Degree in related discipline
  • 10 + years’ industry experience in Operations Order  Fulfillment
  • Experience building a new team and leading through significant growth period is preferred
  • Strong working knowledge of operations
  • Excellent communication skills are a must
  • Direct experience leading cross functional teams
  • Ability to demonstrate problem solving and critical thinking skills
  • Demonstrated ability to motivate, develop and retain team of high performing individuals
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