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Success Starts Here

As a leading global supplier of wafer fabrication equipment and services to the semiconductor industry, Lam Research develops innovative solutions that help our customers build smaller, faster, and more power-efficient devices.

This success is the result of our employees' diverse technical and business expertise, which fuels close collaboration and ongoing innovation.

Join the Lam Research team, where you can write your own success story. Come help us solve our customers' toughest problems and be part of a company that plays a vital role in the future of electronics.

Lam Research - a company where successful people want to work

Customer Service Representative III

Date: Mar 7, 2018

Location: Shanghai, CN

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1) Responsible for arranging customer order fulfillment and timely shipment per customer request, including internal customer and external customer

2) Responsible for material expediting, movement, transactions, and inventory control.

  • Evaluates customer support and field service commitments to ensure customer requirements are met.

3) Responsible for RMA application, part exchange and return.

4) Responsible for account receivable ensure to meet corporate KPI without bad debts  

5) Responsible for customer relationship maintain as the primary customer interface to deal all customer requirement and complaints



Skills and requirements:

1.BS degree or equivalent experience in logistics field, material control, movement, customs process;

2.3 years related experience in material transaction and inventory control handling;

3.Fluently speak and write English;

4.Open-minded, aggressive and good customer service and good communication skill

5. good  Excel and SAP experiences


Job Segment: Customer Service Representative, ERP, SAP, Fulfillment, Customer Service, Technology, Operations

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