In your career, let’s prove what’s possible.

At Lam Research, we create equipment that drives technological advancements in the semiconductor industry. Our innovative solutions enable chipmakers to power progress in nearly all aspects of modern life, and it takes each member of our team to make it possible.

Across our organization, our employees come to work and change the world. We take on the toughest challenges with precision and accuracy. We push for the next big semiconductor breakthrough. We lead the way in one of the most critical and fast-moving industries on the planet. And we do it together, with deep connections and limitless collaboration.

The impact we have on the world is made possible by focusing on our people. So we recognize and celebrate our teams’ achievements. We strive to create an inclusive and diverse culture where everyone’s contribution and voice has value. We evaluate and evolve our offerings, so our people receive the support and empowerment to do meaningful things for their lives, careers, and communities.

Because at Lam, we believe that when people are the priority and they’re inspired to unleash the power of innovation for a better world together, anything is possible.


Field Process Engineer 4

Date:  Jul 17, 2024
Location: 

Hillsboro, OR, US, 97006

Req ID:  183418
Worker Category:  On-site

The Group You’ll Be A Part Of

 

The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.

 

The Impact You’ll Make

At Lam, as a Field Process Engineer you are a customer-focused expert on our equipment, pushing the boundaries to meet customer needs. You’re responsible for completing process support, evaluation, and documentation of process outputs for hardware modifications and upgrades. You play a vital role in supporting the customer in installations, training, and identifying design improvements with product groups.

In this role, you will directly contribute to ___.

What You’ll Do

  • Provide process support, installation, resolve and improve process/system/productivity, and develop processes of new applications of Lam equipment at customer sites.
  • Serve as key field support for Beta sites, evaluations, or first-in-fab installations.
  • Design and conduct experiments, collect data, analyze results, generate reports, and provide recommendations to optimize device architecture and process modules.
  • Partner with customers to meet requirements for new technology process, to support existing processes, and to address process deviations through root cause analysis.
  • Develop new or modified processes, define best known method process recipes, and partner with the hardware engineering to define chamber requirements and characterize hardware designs to meet customer performance requirements.
  • Collaborates with cross-functional teams and customers to understand their needs, technology roadmaps, process flow, requirements, and business challenges.
  • Represent Lam to our valued customers and deliver exceptional customer satisfaction.
  • Present technical and marketing materials with a win-win mindset to keep customers informed about products and services to address their needs.
  • Provides technical leadership, support, and instruction for Field Service Engineers, Technicians, sub-contractors, and customers on installs, repairs, operations, and coordinates application of new procedures.
  • Collaborate with Field Service Engineers on complex problems impacting process output.
  • Coordinates statistical analysis of failure rates and develops continuous improvement plan (CIP).
  • Recommends design changes to key technical solutions, and process development, and monitors performance trends.

Who We’re Looking For

Minimum Qualifications:

  • PhD in Electronics, Chemistry, Physics, Material Science, or related field; or Masters of Science with 3+ years of relevant work experience; or Bachelors of Science with 6+ years of work experience.
  • Proficiency in computer applications, including data analysis tools, word processing, spreadsheet, and presentation software.
  • Excellent communication, written and verbal, and customer relationship skills.
  • Ability to work in a cleanroom environment, wearing personal protective safety equipment, or cleanroom suit, and on-call if needed.

Preferred Qualifications

  • In-depth understanding of Statistical Process Control (SPC) and/or Design of Experiments (DOE).
  • Effective organizational skills and ability to manage multiple tasks simultaneously, reacting to shifting priorities, and meeting business needs and deadlines.
  • Excellent interpersonal skills with the ability to work effectively with diverse teams, customers, and partners.
  • Collaborative mindset in matrixed environment.

Our Commitment

 

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.

Our Perks and Benefits

 

At Lam, our people make amazing things possible. That’s why we invest in you throughout the phases of your life with a comprehensive set of outstanding benefits. Discover more at www.lambenefits.com 

Discover more at Lam Benefits


Nearest Major Market: Portland Oregon

Job Segment: Process Engineer, Electronics Engineer, Hardware Engineer, Field Engineer, Engineer, Engineering