Job Responsibilities

• Chartered with executing to regional quality objectives.
• Provides leadership in fostering a strong quality culture and continuous improvement mindset in the region.
• Ensures the voice of the customer on quality is accurately and consistently represented within the region and factories.
• Develops, implements, and maintains the activities of quality control systems.
• Oversees development and implementation of standards, methods, and procedures for inspecting, testing, and evaluating the precision, accuracy, and reliability of company products.
• Makes recommendations for corrective action necessary to ensure conformity with quality specifications.

Other Job Responsibilities

• Drives timely and effective closure of the customer’s high-level concerns with region and factories and improve Lam’s quality performance.
• Partners with customer, service management, and other functions to create, review, and act upon customer experience (CX) metrics and quality key performance indicators (KPI)​​​.
• Establishes expertise in problem statement creation and root cause determination (8D/5Why/Ishikawa)​​
• Partners with service management to influence effective implementation of workmanship quality standards.
• Holds service teams and other internal stakeholders accountable for delivering on quality objectives through the establishment of effective accountability ​systems.
• Works as part of the global Quality Program Leader (QPL) team to improve processes and share best-known methods (BKM) to improve results.

Minimum Qualifications

• Bachelor's degree in engineering or related field or equivalent experience with 3-5 years of experience in a leadership role in quality or operations.in the semiconductor or other technical industry.
• Strong analytical capability to identify trends and patterns in quality data to drive required improvement.
• Demonstrated structured problem-solving skills.
• Excellent presentation, communication, and interaction skills with customers and internal functions at all levels.
• Strong understanding of and hands-on experience with Quality Management systems and tools such as customer Corrective Action Requests, 8D problem solving methodologies, Failure Analysis, FMEA, Control Plan, SPC, and other quality tools.

Preferred Qualifications

• Demonstrated ability to perform in matrixed and cross-functional environments within a global organization.
• Demonstrated ability to manage multiple projects simultaneously.
• Experience in advancing a quality culture.
• Customer-centric mindset.
• Alternate locations including ID or AZ may be possible.

Our Commitment

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

We Look Forward to Your Application

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