In your career, let’s prove what’s possible.

At Lam Research, we create equipment that drives technological advancements in the semiconductor industry. Our innovative solutions enable chipmakers to power progress in nearly all aspects of modern life, and it takes each member of our team to make it possible.

Across our organization, our employees come to work and change the world. We take on the toughest challenges with precision and accuracy. We push for the next big semiconductor breakthrough. We lead the way in one of the most critical and fast-moving industries on the planet. And we do it together, with deep connections and limitless collaboration.

The impact we have on the world is made possible by focusing on our people. So we recognize and celebrate our teams’ achievements. We strive to create an inclusive and diverse culture where everyone’s contribution and voice has value. We evaluate and evolve our offerings, so our people receive the support and empowerment to do meaningful things for their lives, careers, and communities.

Because at Lam, we believe that when people are the priority and they’re inspired to unleash the power of innovation for a better world together, anything is possible.


Sr. Mgr, Field Process

Date:  Apr 2, 2024
Location: 

Hillsboro, OR, US, 97006

Req ID:  179839
Worker Category:  On-site

Job Responsibilities

  • Oversees the technical support of company customers by field engineers, technicians, and support specialists, who are diagnosing, troubleshooting, and repairing one or more of the following: complex electro/mechanical equipment, sophisticated computer systems, software systems/applications, or networking and wireless networking systems.
  • Supervises engineers that respond to situations where standard procedures have failed to isolate or fix problems in non-functioning equipment systems or software.
  • Establishes and maintains lines of communication with design engineering and software development on design, reliability and maintenance issues.
  • Ensures that engineers are current with the latest upgrades and/or new releases.
  • May be involved in customer installation and training programs.
  • Selects, develops, and evaluates personnel to ensure the efficient operation of the function.
  • Helps manage and develop customer relations to identify new business opportunities,and help align Lam technical capabilities with customer technology roadmap. 
  • Works directly with Sales and Service team to drive new business.
  • Etch experience preferred
  • Phd preferred

Minimum Qualifications

  • Phd with 10-12 years of work experience
  • Masters with 15 years exp
  • An advanced degree preferred.

Our Commitment

 

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.


Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

The successful candidate for this position will become eligible for a comprehensive set of outstanding benefits.  Click here to learn more about the benefits Lam offers for this position www.lambenefits.com.


Nearest Major Market: Portland Oregon

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