Success Starts Here

As a leading global supplier of wafer fabrication equipment and services to the semiconductor industry, Lam Research develops innovative solutions that help our customers build smaller, faster, and more power-efficient devices.

We are a company comprised of people who work hard, deliver outstanding results and maintain a sense of humor during even the most challenging times. Our success results from our employees' diverse technical and business expertise, which fuels close collaboration and ongoing innovation. We know that our dynamic, global team of exceptional employees is essential to our continued growth.

Join the Lam Research team, where you can play a vital role in the future of electronics and write your own success story.


Senior Program Manager - EI and productivity improvement

Date:  Aug 6, 2022
Location: 

Hsinchu, TW, 30076

Req ID:  164864

Job Responsibilities

  • SPOC in TW region to bridge Corp EI related technology to AT/customers
  • Key person to Integrate fab productivity technologist into newly formed EI team
  • Job Scope
    • Driver solution for customer, using advanced services / Equipment Intelligence-Services (EI-S).
    • Ownership for the customer engagement. Drive the field teams to be accountable to the projects at their customer sites.
    • Partners with Business development and product marketing on driving product adoption.
    • Escalates where needed to get support and issues resolved Functions as a trust technical expert by customers.
    • Product advocate actively looking for and developing new ways to solve problems.
    • Primary source of new use case documentation.

Other Job Responsibilities

Minimum Qualifications

  • > 9 years experience is preferable
  • Etch process background is required
  • Preferably in the semiconductor industry preferred
  • MS degree in a technical field listed (but not limited to) the following: M.E., E.E., ChE, Chemistry, Mat Sci., Physics, Comp. Sci. or related field; Advanced degree PhD desirable, but level of work experience also considered
  • Strong project management, communication, analytical, and problem-solving skills
  • Working knowledge of Statistics Process Control (SPC), Design of Experiments (DOE), Failure Mode Effect Analysis (FMEA), Root Cause-Corrective Action (RCCA), 8D & 5-Whys Problem solving
  • Prior experience with MS office tools (ppt, excel, project), statistical tools (JMP, Minitab etc.)
  • Strong multi-tasking ability to manage a variety of projects with changing priority
  • Demonstrated strong customer management and presentation skills
  • Previous experience leading cross-functional projects
  • Interested in Data analysis, utilize equipment intelligence 
  • Leading problem solving project in field issue
  • Travel time: 30%-50% of the time around Taiwan

Preferred Qualifications

Our Commitment

 

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.


All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

We Look Forward to Your Application


Job Segment: Network, Project Manager, Technical Support, Technology, Customer Service