IT Infrastructure & Support Supervisor
Kulim, Penang, MY
Key Roles and Responsibilities
- Implementation Oversight: Supervise the installation and configuration of IT infrastructure components, including networks, servers, and storage systems.
- Team Coordination: Coordinate with project team and guide a team of support staff, ensuring tasks are completed efficiently and effectively.
- Vendor Coordination: Work closely with vendors and contractors to ensure timely delivery and quality of hardware, software, and services.
- Documentation: Maintain detailed documentation of infrastructure configurations, processes, and changes.
- Testing and Troubleshooting: Conduct testing of infrastructure components and troubleshoot any issues that arise during implementation.
- Compliance: Ensure all infrastructure components comply with relevant regulations and industry standards.
- Reporting: Provide regular updates to the IT HOD and other stakeholders on project progress and any issues encountered.
- Support: Provide technical support and guidance to the team during the implementation phase.
Who We’re Looking For
- Education: Bachelor’s degree in computer science, Information Technology, or a related field. (or equivalent work experience)>15 years working experience
- Experience: Proven experience in IT infrastructure implementation and supervision, particularly in greenfield projects.
- Skills: Strong technical skills in network and server management, excellent problem-solving abilities, and effective communication skills.
- Certifications: Relevant certifications such as ITIL, Cisco, or Microsoft are a plus.
- Has Windows Server 2019 Administration certification or any equivalent. Data on Tap or any equivalent is a plus.
Our Commitment
We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.
Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.
Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.
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Testing, System Administrator, Computer Science, Cisco, Technical Support, Technology