Career Opportunities

Success Starts Here

As a leading global supplier of wafer fabrication equipment and services to the semiconductor industry, Lam Research develops innovative solutions that help our customers build smaller, faster, and more power-efficient devices.

This success is the result of our employees' diverse technical and business expertise, which fuels close collaboration and ongoing innovation.

Join the Lam Research team, where you can write your own success story. Come help us solve our customers' toughest problems and be part of a company that plays a vital role in the future of electronics.

Lam Research - a company where successful people want to work.

Program/Project Manager 3

Date: Jan 26, 2019

Location: Livermore, CA, US, 94551

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Together we move the Atoms that move the World

Imagine working on the front lines of innovation! As one of the semiconductor industry's leading suppliers of wafer fabrication equipment and services, our technology depends on finding and hiring the best and the brightest employees. We know that our dynamic, global team of exceptional employees is essential to our continued growth.

 

Lam Research - where successful people want to work:

We are a company comprised of people who work hard, deliver outstanding results and maintain a sense of humor during even the most challenging times. This is truly a rare opportunity. Lam Research is a market leader where our core values are not just words on the back of your badge. Given the criticality of this role to Lam Research's success, this philosophy starts with you.
 

Job Title and Description:

New College Graduate Program Manager

Global Spares Operations (GSO) is looking for future Leaders and Subject Matter Experts (SMEs) across a broad set of functional areas:

  • Spares Order Management:  process orders for Spares Parts, as communicated by both Customer and Lam Field Service Engineers (FSEs)
  • Spares Escalations Management:  provide focused effort to deliver improve customer delivery schedules
  • Spares Reverse Logistics:  return eligible parts back to Lam factory for repairs, failure analysis, and/or supplier warranty recovery
  • Spares Repair Operations:  establish optimal repair networks with the intent on repairing parts back into working condition for future reuse
  • Spares Repairable Part Panning:  define part planning levels across multiple regions and customers sites so that we have the right part at the right place at the right time

GSO is a $2B revenue business governed by four Operational Objectives: 

  • Quality of Service:  consistently and reliably deliver operational performance to an agreed upon set of Service Level Agreements (Key Performance Indicators, or KPIs)
  • Create and Support Commercial Programs:  ability to identify, define, create, and launch new commercial programs to meet constantly changing customer requirements
  • Scalability:  how to drive process efficiencies such that cost to deliver a dollar of business is continuously dropping
  • Speed to Solutions:  provide timely, knowledgeable answers and solutions to both internal and external customer requests

Example of Job Duties:

  • Maintain the GSO Control Matrix.  The Control Matrix monitors the organization’s performance to a schedule of KPIs and associated Goals.  This is GSO’s key governance structure, ensuring our ability to deliver Quality of Service (1 of 4 Operating Objectives). 
  • Monitor Adoption rates of newly launched programs, such as the recently launched Advanced RAMS program.  Advanced RAMS enables FSEs to complete Return Forms 50% faster than the traditional forms while also reducing human error.  The task is to monitor which Regions and FSEs are and are not using the new capability in order to help drive usage of the new application. 
  • Another Adoption program includes tracking FSE use of Repairable Parts.  Lam has saved $7M over the past 18 months by using more Repairable Parts versus newly purchased Parts.  This has been through educating FSEs the value of using Repairable Parts.  At the same time, we monitor FSE behavior and work with FSEs who are not taking advantage of lower cost alternative. 
  • Develop Value Stream Maps in order to find Lean opportunities.  Most recently, a recent New College Graduate developed the Hot Order Escalation Value Stream Map.   The organization was able to outline key process changes and identify key Robotic Processing Automation (RPA) opportunities.  Through Leaning the process and then Automation, the exercise highlighted a 15% efficiency gain while also reducing chance for human error. 

Job Requirements (degree, discipline, core skills):

  • Education:  Bachelors and/or Masters Degrees from Top Tier programs
  • Areas of study:  Economics, Statistics, Mathematics, Engineering, Program Management
  • Core Skills
    • Achievement-Oriented:  ability to consistently deliver results to a set of agreed upon objectives
    • Problem Solving Skills:  ability to dissect complex problems into Root Cause(s) and identify Corrective Action(s)
    • Data Literate:  ability to work with large sets of data in order to determine and effectively communicate conclusions to others
    • Collaboration:  ability to build effective relationships across multiple organization to deliver positive change
    • Project Management Skills:  ability to organize, focus, communicate and prioritize cross-functional team efforts to deliver a business result against an established timeline and budget
    • Process-Oriented:  ability to understand, outline, and document process maps
    • Lean Management Skills:  ability to identify process ineffectiveness and inefficiencies and drive corrective solutions
    • Continuous Improvement:  always looking for tomorrow to be better than today
    • Adaptability:  must be comfortable working in a dynamic work environment
    • Microsoft Office:  ability to work fluently in MS Outlook, PowerPoint, and Excel (especially MS Excel); experience with tools like Visio are preferred

 

 

Our work is everywhere you look – even if you can’t actually see it.  Lam Research goes deeper than software or chips to the heart of the process that enables chip creation.   So if you want to help power the components that empower everything, join us.

 

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

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