Career Opportunities

Success Starts Here

As a leading global supplier of wafer fabrication equipment and services to the semiconductor industry, Lam Research develops innovative solutions that help our customers build smaller, faster, and more power-efficient devices.

This success is the result of our employees' diverse technical and business expertise, which fuels close collaboration and ongoing innovation.

Join the Lam Research team, where you can write your own success story. Come help us solve our customers' toughest problems and be part of a company that plays a vital role in the future of electronics.

Lam Research - a company where successful people want to work.

Program/Project Manager 5

Date: Mar 19, 2020

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About Lam….

 

Together we move the Atoms that move the World:

Imagine working on the front lines of innovation! As one of the semiconductor industry's leading suppliers of wafer fabrication equipment and services, our technology depends on finding and hiring the best and the brightest employees. We know that our dynamic, global team of exceptional employees is essential to our continued growth.

 

Lam Research - where successful people want to work:

We are a company comprised of people who work hard, deliver outstanding results and maintain a sense of humor during even the most challenging times. This is truly a rare opportunity. Lam Research is a market leader where our core values are not just words on the back of your badge. Given the criticality of this role to Lam Research's success, this philosophy starts with you.

Job Responsibilities

Lam Research is looking for an upwardly mobile, hands-on Senior Program Manager to support Global Spares Operations (GSO). 

 

GSO business levels have doubled in the past 3 years to $2B, and is looking to double again over the next 5 years.  During this time-frame we are looking to hire the organization’s next generation of Leaders and Subject Matter Experts to lead and support 300 globally distributed people.  This GSO HQ function is located in Livermore CA, with its HQ team evenly distributed with Bangalore, India.

GSO is looking for individuals who are not only committed to continuous improvement but looking for positive Disruptors who can help GSO revolutionize our 4 core Operating Principles: (a) commercial capability, (b) quality of services rendered, (c) speed to solutions, and (d) scalability/productivity. 

 

This position will be responsible for the interface between the regional Customer Service Representatives (CSR) teams and Spares Operations Headquarters, including all business processes and systems that support Spare parts fulfillment. The interface will be through a multiple-channel communication network, where CSR’s will communicate problems with business processes and/or systems. The candidate will work with various organizations to identify, plan, and implement solutions designed to mitigate known problems and or drive continuous improvement type project to increase resource productivity. Leads or participates in departmental or cross-functional teams focused on the delivery of a comprehensive solution to a stated business problem or opportunity. Implements small to medium scaled project globally while assuring necessary project buy-in of stakeholders throughout the process to ensure solution effectiveness.

Monitors the program/project from initiation through delivery, interfacing with stakeholders on solution set.  Organizes and drives interdepartmental activities ensuring completion of the program/project on schedule and within budget constraints.  Drives program adoption post-program/project completion to ensure intended benefits are delivered to the company. 

Other Job Responsibilities

Manage and/or participate on major and minor projects focused on development of business requirements, functional specifications, blueprints, etc. for system integrations or other type of business process solutions. Support management staff with any and all other type of activities and/or duties as defined.

Minimum Qualification

Previous Experience:

  • 7+ years supporting after-market service environment (service labor and/or spare parts)
  • 7+ years of high volume, low dollar transactional business with complex customer solutions
  • 7+ years with large, globally distributed, matrixed organizations
  • 7+ years of hands-on SAP experience

Minimum technical skills required:

  • 7+ years of extensive understanding of large ERP systems, such as SAP
  • CRM For Service experience is high desirable
  • 7+ years experience with MS Office, especially EXCEL and PowerPoint

Professional certification/licenses:

  • Bachelors in Business, Economics, or Engineering; Masters is highly desirable

Project Management Institute certification is highly desired

Competencies
Communication
Customer Orientation
Decision Making
Excel, PowerPoint
Fluent English
Job Knowledge
Problem Solving
Process Design
Project Management
Team Collaboration
More About Us ….

 

Our work is everywhere you look – even if you can’t actually see it. Lam Research goes deeper than software or chips to the heart of the process that enables chip creation. So if you want to help power the components that empower everything, join us.

 

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

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