IT Support / Systems Administrator (all genders)

The Group You’ll Be A Part Of

The Global Information Systems Group is dedicated to the success of Lam through providing best-in-class and innovative information system solutions and services. Together, we support users globally with data, information, and systems to achieve their business objectives. 

The Impact You’ll Make

Responsible for the day-to-day operations of IT relevant activities such as:  IT infrastructure, desk side support, client management.  Acting as interface between business and core IT teams.

What You’ll Do

• Maintaining IT service levels and supports clients’ PCs and IT infrastructure environment on a daily basis.
• Ensuring that IT standards are followed and executed.
• Assisting in new IT roll-out and integration of business applications.
• Handling desk side support.
• Helping end-users with office software & hardware related issues and problems by providing technical expertise.
• Acting as a communication interface between the regions and the IT organization concerning IT related issues.
• Addressing It specific issues and problems to the IT organization for finding solutions.
• Integrating and maintaining hardware and other computer equipment into an asset management system. 

Who We’re Looking For

The ideal candidate possess a minimum of 3 years of experience in supporting desktops, laptops, and servers within a Microsoft operating system environment. 

The candidate should demonstrate proficiency and experience in the following areas:
- Technical Support for End Users
- Proficiency with Microsoft Office Suite and SAP CRM
- Ticketing System Management
- Microsoft Intune and Onboarding Solutions
- Network Support and Documentation
- Network and Firewall Infrastructure
- Collaboration with Global Teams
- Active Directory Management
- VMware Experience

The candidate should exhibit strong problem-solving skills, effective communication abilities, and a proactive approach to managing and resolving IT-related issues.

Our Commitment

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.