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Success Starts Here

As a leading global supplier of wafer fabrication equipment and services to the semiconductor industry, Lam Research develops innovative solutions that help our customers build smaller, faster, and more power-efficient devices.

This success is the result of our employees' diverse technical and business expertise, which fuels close collaboration and ongoing innovation.

Join the Lam Research team, where you can write your own success story. Come help us solve our customers' toughest problems and be part of a company that plays a vital role in the future of electronics.

Lam Research - a company where successful people want to work

IT Engineer 4

Date: Dec 14, 2017

Location: Shanghai, CN, 201203

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POSITION SUMMARY

 

As a member of the Lam Research China IT team, the candidate will be responsible for supporting local and global GIS initiatives, including Infrastructure projects, ongoing operation, end user support, project/program management, with focus on system management/monitoring, performance/stability improvement.

 

POSITION QUALIFICATIONS

 

Minimum education     College or University graduation

                                                                      

Minimum experience          5+ years of IT support experience
multiple years of IT support with English experience

 

Working Time              Full Time

 

Travel expectation        Domestic travel on regular basis, 10%-15%
                                    International travel if required

 

Primary Responsibilities:

  • As 2nd line support, help 1st line deskside support to resolve user IT issues
  • Maintain infrastructure systems to archive SLA
  • Analyze system monitoring data, and propose improvement plan
  • Coordinate/lead backend support teams to troubleshoot complex technical issues
  • Support global team to implement new IT projects in China, on schedule and with quality
  • Understand user requirements, and discover opportunities in improving user productivity by using IT tools
  • Interface between global IT organization and internal customers

 

Skills required to perform the job:

  • Basic understanding of information security concepts
  • Rich infrastructure system management experience (Windows OS/AD/VM/Monitoring)
  • Fluent English verbal and written communication skills
  • High level of ownership and accountability
  • Project management skills *preferred
  • SharePoint/website knowledge *preferred
  • Experience to implement new tool/service by understanding user requirements *preferred

 


Job Segment: Developer, GIS, Engineer, Information Systems, Geology, Technology, Engineering

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