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Success Starts Here

As a leading global supplier of wafer fabrication equipment and services to the semiconductor industry, Lam Research develops innovative solutions that help our customers build smaller, faster, and more power-efficient devices.

This success is the result of our employees' diverse technical and business expertise, which fuels close collaboration and ongoing innovation.

Join the Lam Research team, where you can write your own success story. Come help us solve our customers' toughest problems and be part of a company that plays a vital role in the future of electronics.

Lam Research - a company where successful people want to work

Mgr, Customer Service

Date: Jan 18, 2018

Location: Shanghai, CN, 201203

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►A Technical Expert located in the Regions, who has the in-depth knowledge and the technical proficiency of one or more CSBG Product Lines as well as the customers specific device integration requirements and who then creates the CSBG products in the field.
►Capable of positioning, marketing and presenting to the customers at different Executive levels the CSBG Products and the Roadmap for the specific Product Line of expertise.
►A credible Regional and Sales point of contact for local expertise on CSBG Products, who
§Works with CSBG Management, Fab Productivity and Account Team to develop and execute strategies for business growth. 
§Reviews the installed base and develops opportunities for penetration of service, spares, upgrades and reliant systems. 
§Is a revenue generation arm for CSBG.
§Has a strong ability to translate Customer needs into a profitable, marketable solution.
§Has strong influence and excellent communication skills.

Job Segment: Customer Service

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