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In your career, let’s prove what’s possible.

At Lam Research, we create equipment that drives technological advancements in the semiconductor industry. Our innovative solutions enable chipmakers to power progress in nearly all aspects of modern life, and it takes each member of our team to make it possible.

Across our organization, our employees come to work and change the world. We take on the toughest challenges with precision and accuracy. We push for the next big semiconductor breakthrough. We lead the way in one of the most critical and fast-moving industries on the planet. And we do it together, with deep connections and limitless collaboration.

The impact we have on the world is made possible by focusing on our people. So we recognize and celebrate our teams’ achievements. We strive to create an inclusive and diverse culture where everyone’s contribution and voice has value. We evaluate and evolve our offerings, so our people receive the support and empowerment to do meaningful things for their lives, careers, and communities.

Because at Lam, we believe that when people are the priority and they’re inspired to unleash the power of innovation for a better world together, anything is possible.

Mgr, Business Operations Mgmt (APCO)

Date:  Feb 26, 2025
Location: 

Singapore, SG-Singapore, SG

Req ID:  187860
Worker Category:  On-site Flex

The Group You’ll Be A Part Of

 

The Global Customer Operations Group brings industry insights and experience to help our customers deliver on their technology roadmaps. We work tirelessly to earn the trust of our customers, because we know that working closely together leads to the highest quality outcomes. 

 

The Impact You’ll Make

The APCO Business Operations Manager will partner with Business Operations Director and APCO Account GM in delivering predictable Financial & Operational results through the efficient execution of Lam Management Systems such as AOP, QOR, QCR and QFR.  Expected to be a key contributor in supporting APCO CoE.

What You’ll Do

  • AOP custodian and alignment with global Advance Packaging Sales/SPOC for identified Key Performance Indicator Management (AOP/AIP) such as Ship/Rev, MS%. P&D and ICRI/Value Selling target.
  • MPP consolidation for OSAT account team, drive alignment with PG/CSBG for funding approval and symphony entry & updates by AT
  • Support QCR/QFR forecast cycle activities such as:
    • Align shipment changes with IDM/OSAT AT, collaborate with SEA finance & OFM for consolidated APCO P&L/Waterfall report
    • Collaborate with Sales Ops on overall Sabre-3D shipment forecast, risk and opportunities.
    • P&D tracking & consolidation
    • QxR review with BDSO & PG
  • Key driver and ownership for Cadence Review Meeting such as :
    • Bi-weekly OSAT Sales Meeting (Wafer & Panel
    • Monthly / Quarterly review meeting with IDM & OSAT AT
    • APCO QOR, QBR, SAR
  • Expanded responsibilities as OSAT CSBG Spares/Service product specialist, supporting deal review and alignment with AT / Corp CSBG
  • Collaborate cross functionally on projects that relates to APCO and areas pertaining to the role
  • Any other duties as assigned by the Immediate Supervisor

Who We’re Looking For

  • Bachelor’s degree in Engineering or equivalent
  • At least 6 years of operations experience in the semiconductor industry, with the last 2 years in business operations management or roles with similar capacity
  • Possesses strong inter-personal, communication and business partnering skills
  • Strong business skills and effective understanding of financial and operations systems
  • Strong leader, with initiative and effective decision-making skills. Demonstrates a high level of professionalism, commitment, and resilience to multi-task
  • Meticulous and with a keen sense of business acumen, curiosity. Strong thought-process to work through problem-solving. Analytical, continuous learner, creative thinker
  • Possesses organization skills to carry out multiple and intricate task.
  • Has a flair for systems development to track, manage, benchmark report financial and operations indices
  • Demonstrates strong ability in liaison with many levels of people, with skill, tact and diplomacy

Preferred Qualifications

Our Commitment

 

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.


Job Segment: Operations Manager, Engineer, Operations, Research, Engineering

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