Career Opportunities

Success Starts Here

As a leading global supplier of wafer fabrication equipment and services to the semiconductor industry, Lam Research develops innovative solutions that help our customers build smaller, faster, and more power-efficient devices.

This success is the result of our employees' diverse technical and business expertise, which fuels close collaboration and ongoing innovation.

Join the Lam Research team, where you can write your own success story. Come help us solve our customers' toughest problems and be part of a company that plays a vital role in the future of electronics.

Lam Research - a company where successful people want to work.

SG Contract Cust Support Administrator

Date: May 13, 2019

Location: Singapore, SG, 554911

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Job Responsibilities :

 

This position will interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales functions. Portfolio includes receiving customer’s requests and preparing documents related to processing Spares orders, material returns (RMA) and exchanges. Maintain records (i.e. SAP transactions) on the status of parts returns repairs, replacements and delivery schedules. Ensure Spares transactional information is accessible by sorting and filing documents/forms/reports. Handle requests for additional company materials. Maintain records of returns, order schedule change, changes in Spares Parts pricing, and resolve return credit problems.

 

Job Requirements :

  • 3 to 4 years’ relevant experience in customer support
  • Good knowledge of MS Office Suite especially with MS Excel
  • Good communication and interpersonal relations skill
  • Independent and is able to multi-task
  • Part of the Follow The Sun program to support global customers Machine Down orders
  • Is required to be on rotating standby duties (lunch/public holidays/phone)

 

 

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