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Success Starts Here

As a leading global supplier of wafer fabrication equipment and services to the semiconductor industry, Lam Research develops innovative solutions that help our customers build smaller, faster, and more power-efficient devices.

This success is the result of our employees' diverse technical and business expertise, which fuels close collaboration and ongoing innovation.

Join the Lam Research team, where you can write your own success story. Come help us solve our customers' toughest problems and be part of a company that plays a vital role in the future of electronics.

Lam Research - a company where successful people want to work

SG Senior Regional Product Support Engineer

Date: Apr 20, 2018

Location: Singapore, SG, 554911

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Job Responsibilities :

A technical expert on Lam’s products – responsibilities include providing technical expertise to resolve all Type 1/2 escalations on Lam’s Restricted Released products and is a Subject Matter Expert in Lam's specialist disciplines. Portfolio include partnering the account teams to present to customers the problem statement, identified root causes (complete with data analysis) and getting buy-in on proposed solutions, representing customers’ and account team's technical requirements to factory & driving required actions to resolve escalations & prevent repeats. Partnering Product Group P/S during Alpha and Beta phase. Effectively utilizing Lam’s Knowledge Management to resolve escalations and actively sharing knowledge with Lam’s worldwide technical community. Is a mentor to local engineers.

 

Job Requirements

  • Engineering degree or equivalent
  • 5 to 8 years hands-on experience on Etch toolset
  • Possesses strong inter-personal, negotiation and communications skills.
  • Commands good oral and written English
  • Excellent customer management skills and possess experience in dealing with difficult work partners
  • Has ability to work on one’s own and make decisions within the assigned area of responsibility
  • Possesses good analytical and problem solving skills
  • Able to work in Fab environment and perform standby duties
  • Willing to support short term, overseas assignment


Job Segment: Engineer, Engineering

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