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As a leading global supplier of wafer fabrication equipment and services to the semiconductor industry, Lam Research develops innovative solutions that help our customers build smaller, faster, and more power-efficient devices.

This success is the result of our employees' diverse technical and business expertise, which fuels close collaboration and ongoing innovation.

Join the Lam Research team, where you can write your own success story. Come help us solve our customers' toughest problems and be part of a company that plays a vital role in the future of electronics.

Lam Research - a company where successful people want to work

Software Field Service Engineer

Date: Feb 27, 2018

Location: Sungnam, KR, 463-400

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Position Summary:
Responsible for the trouble shooting of the software problems and issues of the assigned systems. Conduct installation and set up of the SW upon machine installation and machine failure. Upgrade SW to the machine by the customer request or for the better performance of the machine.

Primary Responsibilities:

Solve the S/W problem or provides preventive maintenance service at the customer site.
Assist and support S/W installation and set up for the new system
Support S/W upgrade
Acting as S/W owner for the assigned equipment including preventive maintenance Etc
Interacting with customers and proactively respond for the customer needs



Bachelor’s degree in Electronics or Electronic Engineering or  Software discipline or equivalent
2 + Years experience as S/W Engineer of the semiconductor equipment
Acknowledge of company product, H/W architecture and semiconductor Factory Automation technology
Strong customer orientation
Good relationship with customer
Deep knowledge Unix and Windows NT OS
Deep knowledge of Factory Automation and communication protocol such as Analog, Digital, RS232, TCP/IP and LON.
General understanding S/W development procedure
Understanding C, C++, VB and OOP and reading its code.
Basic technique for Semiconductor equipment H/W trouble shooting.
Understanding for H/W setup procedure Excellent interpersonal and communication skills
Fluent in English (written & verbal)
Full understanding and ability to implement Lam Business processes
Business ethics & integrity

Job Segment: Developer, Electronics Engineer, Engineer, Field Engineer, Software Engineer, Technology, Engineering

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