Career Opportunities

Success Starts Here

As a leading global supplier of wafer fabrication equipment and services to the semiconductor industry, Lam Research develops innovative solutions that help our customers build smaller, faster, and more power-efficient devices.

This success is the result of our employees' diverse technical and business expertise, which fuels close collaboration and ongoing innovation.

Join the Lam Research team, where you can write your own success story. Come help us solve our customers' toughest problems and be part of a company that plays a vital role in the future of electronics.

Lam Research - a company where successful people want to work.

Field Service Engineer 5

Date: Oct 23, 2020

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About Lam….

 

Together we move the Atoms that move the World:

Imagine working on the front lines of innovation! As one of the semiconductor industry's leading suppliers of wafer fabrication equipment and services, our technology depends on finding and hiring the best and the brightest employees. We know that our dynamic, global team of exceptional employees is essential to our continued growth.

 

Lam Research - where successful people want to work:

We are a company comprised of people who work hard, deliver outstanding results and maintain a sense of humor during even the most challenging times. This is truly a rare opportunity. Lam Research is a market leader where our core values are not just words on the back of your badge. Given the criticality of this role to Lam Research's success, this philosophy starts with you.

Job Responsibilities

 

  • Responsible for providing and developing solutions on quality repair, preventive maintenance service and complete installation and relocation start-up service of complex electromechanical and electronic systems at customer sites.
  • Perform autonomously when analyzing and solving problems, covers a broad range of Lam products to the component level.
  • Exercise independent judgment in methods, techniques and evaluation criteria for obtaining results.
  • Creates formal networks involving coordination among groups.
  • May co-ordinate work of assigned engineers and assumes accountability for customer satisfaction with service received.
  • Develop solutions and provide expertise to solve complex technical engineering problems.
  • Ensure problem statements and success criteria are correctly defined and communicated.
  • Ensure appropriate prioritization and resources are applied to escalations.
  • Coordinate and lead required experiments/ tests and generate reports.
Other Job Responsibilities

 

Leadership

  • Provide technical instruction and leadership on installs, repairs, operations and calibrations.
  • Provide on-site instruction to sub-contractors and customers
  • Exercise considerable latitude in determining technical objectives and resources.
  • Own site/ customer KPIs (CRC, safety, IBPI, etc.) and drives improvements to meet agreed objectives.

 

Customer Relations

  • Professionally represent the company to the customer. Be committed to customer satisfaction and develop good customer relations by maintaining standards of conduct acceptable to both Lam and customers.
  • Interface directly with high level customer management.
  • Own and drives both regular and ad hoc customer meetings (executive and technical)
  • Owns Customer Trust KPIs.
  • May own spares, labor & upgrades MS & delivering committed revenue from site/customer.
  • Define/develop customer specific support plan and ensures required resources are available, competent and motivated
Minimum Qualification

 

  • BS degree in electronics, engineering or other applicable field of study and a minimum of 12 years of work experience or Associates degree with +14 years of relevant experience.
  • Previous experience in installation, maintenance, repair and troubleshooting of semiconductor capital equipment adhering to company procedures.
  • Work in constrictive clean room environment, wearing appropriate personal protective safety equipment.
  • Able to work rapidly for prolonged periods of time, including bending, stooping, reaching, walking, sitting and standing in one location.
  • Understand and work from electrical and mechanical schematics and diagrams.
  • Ability to interpret operation manuals to determine root cause of tool failures.
  • Experience in Microsoft Office Suite and data analysis tools. 
  • Work independently, cooperatively in a team or with customers completing assignments with minimal supervision and a high degree of accuracy and attention to detail
  • Perform effectively in a demanding environment with changing workloads. 
  • Adhere to customer rules and policies regarding worksite behavior and safety.  
  • Able to travel frequently
Preferred Qualification
More About Us ….

 

Our work is everywhere you look – even if you can’t actually see it. Lam Research goes deeper than software or chips to the heart of the process that enables chip creation. So if you want to help power the components that empower everything, join us.

 

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

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