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In your career, let’s prove what’s possible.

At Lam Research, we create equipment that drives technological advancements in the semiconductor industry. Our innovative solutions enable chipmakers to power progress in nearly all aspects of modern life, and it takes each member of our team to make it possible.

Across our organization, our employees come to work and change the world. We take on the toughest challenges with precision and accuracy. We push for the next big semiconductor breakthrough. We lead the way in one of the most critical and fast-moving industries on the planet. And we do it together, with deep connections and limitless collaboration.

The impact we have on the world is made possible by focusing on our people. So we recognize and celebrate our teams’ achievements. We strive to create an inclusive and diverse culture where everyone’s contribution and voice has value. We evaluate and evolve our offerings, so our people receive the support and empowerment to do meaningful things for their lives, careers, and communities.

Because at Lam, we believe that when people are the priority and they’re inspired to unleash the power of innovation for a better world together, anything is possible.

IT Asset Management and CMDB Process Owner

Date:  Mar 7, 2025
Location: 

Tualatin, OR, US, 97062

Req ID:  187851
Worker Category:  Virtual Flex

The Group You’ll Be A Part Of

 

The Global Information Systems Group is dedicated to the success of Lam through providing best-in-class and innovative information system solutions and services. Together, we support users globally with data, information, and systems to achieve their business objectives. 

 

The Impact You’ll Make

Lam Research is seeking an experienced IT Asset Management and Configuration Management Database (CMDB) Process Owner to join our dynamic IT Service Management (ITSM) and ServiceNow team. This is a new role within the company, structured under Lam’s ITSM team, and encompasses a wide range of responsibilities, from high-level strategy to detailed troubleshooting. You will be setting strategies for Hardware and Software Asset Management and addressing specific issues impacting individual Configuration Items (CIs). We are looking for someone with balanced experience in Hardware and Software Asset Management, including end-user devices, infrastructure, software metering, Application Portfolio Management, and CMDB.

Join our high-performing team and be a critical thought leader and advisor across various teams, including end-user device management, infrastructure, and vulnerability management.

What You’ll Do

  • Engage with service owners and stakeholders across Infrastructure, Deskside Support, and Vulnerability Management to evaluate and improve Asset Management processes.
  • Promote and oversee the implementation of process and system improvements.
  • Collaborate with ServiceNow team members to resolve issues with incorrectly structured CI metadata.
  • Develop and communicate Asset Management policies and represent them during audits (SOX, ISO, etc.).
  • Report asset and CMDB metrics to IT and InfoSec leadership.
  • Partner with Organizational Change Management (OCM) to train stakeholders on processes and systems.

Preferred Qualifications

  • Familiarity with the Common Service Data Model (CSDM).
  • Experience in ServiceNow development or working closely with a ServiceNow development team.
  • Working knowledge of ServiceNow Discovery and Microsoft Intune.
  • Experience with integrations across multiple platforms to facilitate asset management (e.g., tools for endpoint management, endpoint disablement, CI discovery, authentication & authorization).

Our Commitment

 

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.

 

IND123 #LI-FC1 #LI-Hybrid 

Our Perks and Benefits



At Lam, our people make amazing things possible. That’s why we invest in you throughout the phases of your life with a comprehensive set of outstanding benefits. 

Discover more at Lam Benefits


Nearest Major Market: Portland Oregon
Job Segment: Database, Information Systems, Technology, Research

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