Program/Project Manager 4

The Group You’ll Be A Part Of

Global Product Support

Overview

We are seeking a highly organized and technically proficient individual to join our team as a Global Product Support (GPS) Project Manager.  You will play a pivotal role in driving projects/programs for the Electrofill Product Group, focused on ensuring seamless deployment of systems, effective resource management, minimizing installation and warranty costs (I&W), and helping to maximize tool availability performance.  The ideal candidate will possess at least 3 years of SABRE-3D experience and a strong background in technical support, project management, and training.

What You’ll Do

We are seeking a highly organized and technically proficient individual to join our team as a SABRE 3D GPS Project Manager.  This role is crucial in ensuring seamless deployment of systems, minimizing installation and warranty costs (I&W), and maximizing tool availability performance. The ideal candidate will possess a strong background in technical support, project management, and training.

1. System Installation Support:
   • Provide hands-on technical support during the installation of systems, ensuring adherence to specifications and quality standards.
   • Troubleshoot installation issues and coordinate with cross-functional teams to resolve technical challenges promptly.
2. Planning and Coordination:
   • Develop comprehensive installation plans and schedules in collaboration with project managers and stakeholders.
   • Coordinate logistics, including resource allocation, materials procurement, and scheduling of technicians and other onsite resources.
3. Resource Management:
   • Optimize resource allocation to maximize efficiency and minimize costs.
   • Manage and ensure availability of necessary equipment and materials for installation projects.
4. Training and Development:
   • Conduct training sessions for technicians and customers on procedures, safety protocols, and system functionality.
   • Provide ongoing support and guidance to ensure teams are equipped to perform installations and support activities effectively.
5. Cost Management:
   • Implement strategies to minimize Installation and Warranty (I&W) costs without compromising quality or customer satisfaction.
   • Analyze cost data and identify opportunities for efficiency improvements and cost savings.
6. Quality Assurance:
   • Conduct quality inspections and audits to ensure installations meet company standards and customer expectations.
   • Develop and implement corrective actions as needed to address quality issues and prevent recurrence.

Minimum Qualifications

• Proven experience in SABRE-3D system installation support, project management, or a similar role.

• Bachelor's degree with 3+ years of experience.

• Experience guiding cross-functional teams and demonstrating influence skills to deliver results.

• Excellent communication and presentation skills with the ability to present to audience at all levels in the Company.

Preferred Qualifications

• Strong technical aptitude with knowledge of installation best practices and troubleshooting techniques.
• Excellent communication and interpersonal skills, which the ability to collaborate effectively across teams and stakeholders.
• Detail-oriented with strong organizational and problem-solving abilities.
• Experience in cost management and resource optimization is highly desirable.
• Certifications in relevant technologies or project management (e.g., PMP) are a plus.

Our Commitment

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.