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As a leading global supplier of wafer fabrication equipment and services to the semiconductor industry, Lam Research develops innovative solutions that help our customers build smaller, faster, and more power-efficient devices.

This success is the result of our employees' diverse technical and business expertise, which fuels close collaboration and ongoing innovation.

Join the Lam Research team, where you can write your own success story. Come help us solve our customers' toughest problems and be part of a company that plays a vital role in the future of electronics.

Lam Research - a company where successful people want to work

SW Product Support Engineer

Date: Mar 17, 2018

Location: Tualatin, OR, US, 97062

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Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems. Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. May be involved in customer installation and training. Provides support to customer/users where the product is highly technical or sophisticated in nature.

This job requires an extensive knowledge and expertise in following areas:

  • Semiconductor process knowledge
  • Understanding of software development & deployment process
  • Expertise in designing test cases & test plan.
  • Ability to automate test cases & test plan using JUnit.
  • Software testing skills
  • Self-driven, strong troubleshooting skills as well as adhering to project deadlines and business objectives
  • Visit customer sites to provide technical support and gathering requirements.
  • Must be able to train others.
  • Needs excellent leadership skill
  • Fundamental skill set on Java, C, Network, Serial Device Control and IO Control system



Position requires a Bachelor’s degree in Computer or Electrical engineering field and a minimum of 2 years of related experience or an advance degree without experience.

Nearest Major Market: Portland Oregon

Job Segment: Engineer, Electrical, Software Engineer, Network, Design Engineer, Engineering, Technology

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