Career Opportunities

Success Starts Here

As a leading global supplier of wafer fabrication equipment and services to the semiconductor industry, Lam Research develops innovative solutions that help our customers build smaller, faster, and more power-efficient devices.

This success is the result of our employees' diverse technical and business expertise, which fuels close collaboration and ongoing innovation.

Join the Lam Research team, where you can write your own success story. Come help us solve our customers' toughest problems and be part of a company that plays a vital role in the future of electronics.

Lam Research - a company where successful people want to work.

Product Support Engineer (f/m/d)

Date: Feb 15, 2020

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About Lam….


Together we move the Atoms that move the World:

Imagine working on the front lines of innovation! As one of the semiconductor industry's leading suppliers of wafer fabrication equipment and services, our technology depends on finding and hiring the best and the brightest employees. We know that our dynamic, global team of exceptional employees is essential to our continued growth.


Lam Research - where successful people want to work:

We are a company comprised of people who work hard, deliver outstanding results and maintain a sense of humor during even the most challenging times. This is truly a rare opportunity. Lam Research is a market leader where our core values are not just words on the back of your badge. Given the criticality of this role to Lam Research's success, this philosophy starts with you.

Job Responsibilities
  • Manages new product introduction and production support engineering for a specific product or group of products after transfer from design to in-house or outsourced production. Interfaces with design, process, test, reliability and manufacturing engineering to solve product issues and production problems. Develops and sustains process improvements to reduce production costs and increase yields.
  • Installation support of new hardware; perform routine maintenance, troubleshooting and repairs on customer equipment
  • In-house & onsite support of customer install bases and resolution of customer issues
  • Understanding customer technology & productivity needs and feedback those requirements into hardware development
  • Develop test plans & methods to verify production worthiness of hardware design before shipment to the customer(s)
  • Compile and evaluate test & beta-site data to determine appropriate limits and variables – Best Known Methods (BKM)
  • Significant technical input to design concepts for Continuous Improvement Programs & new products
  • Presentations to customers and internal reviews
  • Establish and maintain positive working relationships with customers
  • Use and drive required business processes (SAP, ordering & tracking parts, etc.)
Minimum Qualification
  • Technical education (minimum HTL - technical highschool) - mechanical, electrical fields
Preferred Qualification
  • Experience in semiconductor fabs and/or at major equipment supplier
  • Hands-on experience in resolving productivity issues on hardware systems
  • Computer, troubleshooting and statistical process control skills
  • Technical knowledge of engineering disciplines
  • Problem Solving & Decision Making expertise
  • Ability to exercise independent judgement applying scientific and technical knowledge
  • Excellent oral and written communication skills in English
  • Good knowledge in MS Office
  • Willingness to travel 80% of the time



This position is subject to the AUSTRIAN Collective Bargaining Agreement for employees in the Metal Technology Industries in occupation group E. The minimum annual salary for the position (f/m/d) is 37.018,80 EUR gross based on a full-time employment. A higher payment is negotiable depending on expertise and skills


Villach - a great place to live and work
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More About Us ….


Our work is everywhere you look – even if you can’t actually see it. Lam Research goes deeper than software or chips to the heart of the process that enables chip creation. So if you want to help power the components that empower everything, join us.


All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.


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