Job Responsibilities

• Responsible for completion of process support and installation of Lam equipment at customer sites. This includes evaluation and documentation of process outputs of hardware modifications/upgrades to existing systems.
• Setup and complete experiments, collect data and generate reports for both internal and external distribution.
• Design and complete DOE (Design of Experiments) evaluations to characterize process window for new installations or Lam recommended field hardware modifications/ upgrades.
• Develop new processes for small variants to existing customer applications.
• Conduct experiments and tests, collect and analyze data and generate reports for both internal and external distribution.
• Work with senior engineers and customers to understand customer technology roadmaps, process flow, inflection points, requirements and business issues/ challenges.
• May develop new processes for small variants to existing customer applications.
• May recommend / initiate escalations and quality investigations.
• Present technical and marketing materials to a high standard.
• Any other duties as assigned by the immediate supervisor.

Other Job Responsibilities

Customer Relations

• Develop good customer relations during start-up and trouble-shooting; Work closely with customer to understand customer issues and demands.
• Professionally represent the company to the customer.
• Utilize knowledge of company’s product lines and services to keep existing / potential customers informed when new/additional needs are identified.
• Maintain company’s assigned equipment (computer, tool kit, diagnostic test equipment, spare parts etc.) in good working condition, accounted for and secure.
• Can support process projects and manage customer and product group to drive to closure.

Minimum Qualifications

• MS in Electronics, Chemistry, Physics, Material Science or related field. Prior experience preferred but not required; or
• BS with 2+ years of relevant work experience.
• Use computer applications, including data analysis tools, word processing, spreadsheet, and presentation software. 
• Work independently, cooperatively in a team or with customers completing assignments with minimal supervision and a high degree of accuracy and attention to detail
• Excellent communication and customer relations skills.

Preferred Qualifications

• In-depth understanding and working knowledge of Statistical Process Control (SPC) and/or Design of Experiments (DOE). 
• Technical knowledge of Lam equipment (Etch / Deposition / Clean)
• Problem solving and decision making
• Excel, PowerPoint

Our Commitment

Our work is everywhere you look – even if you can’t actually see it. Lam Research goes deeper than software or chips to the heart of the process that enables chip creation. So if you want to help power the components that empower everything, join us.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

We Look Forward to Your Application